Information & Assistance

 Info and Assistance Logo.jpg

The Information & Assistance (I&A) helpline is a program of Contra Costa County’s Employment and Human Services Department. Seniors, adults with disabilities, and caregivers   may call I&A to speak with knowledgeable social workers to   get information, referrals to other services, and assistance    with solving problems.

Click here to view a list of Community Resources

What type of help can Information & Assistance provide?

  • Support groups for caregivers of seniors or disabled adults
  • Information on health issues related to aging
  • Housing resource listings, including low-cost housing
  • Information on special transportation services
  • Emergency food resources and nutrition sites
  • Resources to help with utility payments
  • Employment and/or volunteer opportunities
  • Resources for hiring in-home help
  • Resources for Adult Day Care for caregiver respite
  • Medicare counseling referrals
  • Resources for emergency response systems
  • Resources for government and veteran’s benefits programs

Contact Information & Assistance
Landlines in Contra Costa, call toll free: (800) 510-2020
Cell phones or outside Contra Costa, call: (925) 229-8434
TDD line for the hearing impaired, call: (925) 602-4198

Hours of operation: Monday - Friday, 8:00 am to 5:00 pm