The Application and Permit Center opened in August of 1990. Our purpose is to make permit processing easier for applicants. We do this by enhancing coordination of permitting services, presenting clear information, and providing as many development-related services as possible in one office.
The Application and Permit Center processes over 10,000 permits per year and responds to over 150 calls for information every day. Making service coordination a priority reduces the telephone shuffle and the office-to-office shuffle that some applicants have experienced.
With the help of customer and staff suggestions, the Application and Permit Center continues to bring a clearer understanding of the permit process to the applicant. Coordination of information systems, permit streamlining, cross-departmental staff meetings, and meetings with representatives of the construction industry are examples of our continuing efforts to achieve efficiency, economy, and clear communication of issues among those involved.