Counseling Services

Health Insurance Counseling and Advocacy Program (HICAP) provides seniors and disabled people with free assistance with Medicare concerns, paperwork involving medical bills and claims, HMO’s, Medicare Supplemental Insurance, nursing home insurance and legal appeals.

HICAP provides individual counseling at convenient locations in Contra Costa County or at a person’s home, if needed. The counselors also help with problems regarding denial of medical care, insurance policy analysis and prescription drug coverage. HICAP is a program of the California Department of Aging and Contra Costa County.

Contra Costa County HICAP

California Department of Aging HICAP