Transition to MassMutual

As a member of Contra Costa County's 457 Deferred Compensation Plan, you're going to benefit from new changes in the partnership with MassMutual. More detailed information will be coming to you soon, but you can see the highlights of the enhancements below.

Program Features:

  • Competitive interest rate for the Guaranteed Interest Account ("GIA")* of at least 3.2% through December 31, 2014
  • Investment option and share class changes implemented on July 1, 2014 will decrease the overall expense of variable investments
  • Website enhancements, including access to new interactive education tools, online seminars, and the RetireSmartSM Ready Tool which helps you determine your retirement readiness
  • Track your retirement planning progress with our comprehensive statement
  • Access to a local representative, Andee Nusaath, MassMutual's Retirement Education Specialist, who will be available to assist you with retirement planning.

In order to facilitate the transition of assets from the old platform/program to the enhanced platform/program, there will be a required "blackout" period wherein access to Plan assets will be frozen. This "blackout" period may last for up to a week, though every effort will be made to expedite the transfer.

Please note this important information:

Blackout period - The "blackout" period will begin at 1:00 p.m. PT on June 26, 2014, and is scheduled to end during the first week of July. During this time, you will be unable to perform any financial transactions, including, but not limited to: new loans, asset transfers and account withdrawals. Your account will be invested during the blackout period except during the time your assets are transferred to the enhanced program at MassMutual.

Post-Blackout Period - You will be able to access automated account services.  More information will follow on accessing your account.

October 2014 - Your first enhanced quarterly statement of account from MassMutual's new program will be sent to you in mid-October and will reflex the changes to your account.

You will receive a brochure separately that contains:

  • Important dates regarding the implementation of the Plan enhancements
  • A schedule of informational meetings to provide you with an opportunity to learn more about the Plan, including service enhancements
  • A "mapping" guide which outlines changes to investment options under the County's Plan
  • Information about the investment options

If you are currently receiving periodic installment payments from your Deferred Compensation account, your payments will continue, but the timing of your payment may change. Please watch your mail for additional information regarding your payments.


  • MassMutual Customer Service -
    • Prior to June 26, 2014 - To process a transaction or get account help, call 1-800-528-9009 Monday through Friday from 5:00 a.m. to 5:00 p.m. PT
    • After June 26, 2014 - To get information regarding the transition or account help, call 1-877-474-5016 Monday through Friday from 5:00 a.m. to 6:00 p.m. PT
  • Local participant meetings - Attend an educational session to learn more about the Plan enhancements (schedule forthcoming)
  • Contact your local Retirement Education Specialist - You may also contact your MassMutual Retirement Education Specialist, Andee Nusaath, toll-free at 1-866-617-7901 or email her at

We are committed to making this process as simple and seamless for you as possible. Please don't hesitate to contact us. We look forward to working with you and helping you plan for your retirement.

*The Guaranteed Interest Account ("GIA") invests in MassMutual's general investment account and is not a separate investment account or mutual fund. Participants are generally guaranteed preservation of principal and a stated rate of return and the book value of participants' accounts invested in the GIA are available for participant initiated transitions while the MassMutual group variable annuity contract (the "Investment Agreement") is active. If the Investment Agreement is fully or partially terminated, participants will receive the liquidation value of their investment in the GIA instead of the book value, determined in accordance with a formula contained in the Investment Agreement. The liquidation value may be more or less than the book value of a participant's investment in the GIA. Guarantees are based on the claimed-paying ability of the issuer.