Adoption Policies

Animal Availability
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Dogs
In Martinez, adoptable dogs will be placed in the lobby adoption gallery by the time the shelter opens at 10:00 a.m.  If a dog is not in the lobby adoption gallery when the shelter opens, it will not be available to adopt that day. 

In the Pinole Shelter, dogs available for adoption will be available by 10:00 a.m. and may be located throughout the shelter.  Check the animal card on the kennel for "available" status.

Cats
Cats will also be made available by 10:00 a.m. at both shelters.  However, in Martinez, not all available cats will be showcased in Kitty Corner or the main lobby.  Ask a Volunteer to see other cats available for adoption that are not in the main lobby. 

In the Pinole Shelter, available animals may be located throughout the shelter.  Check the animal card on the kennel for "available" status.

For Renters
If you are a renter, you will need to provide proof of your landlord's approval stating that you are allowed to have pets in your residence, or you will need to provide your landlord's contact information so that Animal Services can obtain authorization prior to any adoptions.

30-Day Get Acquainted Period
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You and your new pet have 30 days to become acquainted. If it does not work out, bring the animal and all paperwork back within 30 days from the date of adoption. You will have 60 days from the date of return to adopt another animal.

If you find another animal within 60 days, the money paid on the first adoption will apply toward the exchange, with a maximum of three exchanges allowed after the initial adoption.

If you do not find another animal within 60 days, you may obtain a refund of any unused deposits.

Free Physical Exam
Within 72 hours (Sundays and holidays excluded) of adopting your new pet, you may take him or her to a participating veterinarian for a free physical examination. Please call first for an appointment.

Important: There will be a charge for all vaccinations, medications, and/or supplies. If the animal is sick, have the veterinarian state the problem on the bottom of your receipt and sign and date it. Bring the animal, along with the signed receipt and all other paperwork, to Animal Services within 48 hours after the exam for a refund or exchange.