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For most code complaints a Courtesy Letter is sent out informing the property owner that they may have a code violation and to contact the code enforcement officer. For serious health and safety, disabled access and work being done without a permit, a code enforcement officer is sent out to ascertain if a violation exists and to request remediation. This is initiated with a Notice to Comply letter.
A complaint about a possible code violation is made by letter, e-mail, fax or in person. Please be prepared with specific information such as the address of the property, details of the situation and the length of time you have observed the situation. Contact us at (925) 674-7210 or Toll Free at (877) 646-8314. You may submit a complaint online here. You may also submit a complaint form by printing and submitting by fax, mail or drop off to the office.