What
is “Zero Tolerance for Domestic Violence?”
The “Zero Tolerance for Domestic
Violence” initiative is a multi-jurisdictional partnership, created to help
eliminate domestic and family violence and elder abuse in Contra Costa
County. County staff, local law enforcement,
the Courts and community service providers have banded together under the
leadership of the Board of Supervisors to offer a comprehensive, coordinated,
community-wide response to break the progressive cycle of domestic and family
violence.
Established in 2000, the “Zero Tolerance”
initiative is a long-term investment in the health, safety and well-being of
the County’s most vulnerable victims, children and elders. The initiative emphasizes misdemeanor-level
interventions, innovative uses of technology, development of effective
interagency protocols and measurable performance indicators to track the
County’s “return on investment” over time.
“Zero Tolerance” activities are showing early indications of improved
safety for victims and children, increased accountability for offenders and
streamlined, coordinated service structures that better serve the public.
How
& why did the “Zero Tolerance for Domestic Violence” initiative start? [TOP]
In February, 2000, the Contra
Costa County Board of Supervisors declared a policy of “zero tolerance
for domestic violence.” This
policy was established because the Board found that, although the law
enforcement and service provider communities had identified reducing
domestic/family violence and elder abuse as priorities, and had devoted
significant resources and effort to reducing these crimes, domestic violence
and elder abuse were on the rise.
Moreover, these crimes were
primarily committed against women, vulnerable children and elders. For example, the number of domestic violence
arrests in Contra Costa County in 1998 was 154% higher than the number of
arrests in 1988. Children were present
in one out of every three domestic violence incidents reported in the County
between 1997-99. Three out of five
domestic violence incidents reported to law enforcement agencies involved
parties with a prior history of domestic violence.
Both the human toll (injury, death
and trauma) and the fiscal toll (high-cost crisis services and impact on the
justice sectors) to the County were substantive and systemic. A coordinated, comprehensive approach to
eliminating domestic and family violence and elder abuse was determined to be
potentially cost-effective, beneficial for the public and most likely to break
the generational, traumatic and progressive cycle of violence.
How does
the “Zero Tolerance for Domestic Violence” initiative work? [TOP]
Recognizing the need for a comprehensive approach,
the Board of Supervisors approved a multi-agency system improvement effort, the
“Zero Tolerance for Domestic Violence” initiative. “Zero Tolerance” initiative partners included the Superior Court,
the Sheriff’s, District Attorney’s and Public Defender’s Offices, the
Employment and Human Services, Probation and Health Departments and community
service providers (STAND! Against Domestic Violence, Elder Abuse Prevention and
Bay Area Legal Services Foundation).
The “Zero Tolerance” initiative was formulated and
coordinated by a team in the County Administrator’s Office, which had
researched best practices statewide and interviewed local staff in all the
participating agencies. Each partner
agency was required to submit a funding request, a description of proposed
services and to identify measurable performance indicators.
Start-up “Zero Tolerance” initiative activities
were launched in October, 2000 (hiring and training of staff, development of
contracts and service planning) and system-wide interventions began in January,
2001. The Board requires regular
progress reports on performance measures, challenges and accomplishments, and
future planning for the initiative.
System-wide improvements included:
Ø
Establishment of a multi-agency, misdemeanor
post-conviction calendar (or “Domestic Violence Court”) to hold batterers
accountable earlier in the cycle of violence, ensure offenders’ attendance at
mandatory programs, improve access to services such as substance abuse
treatment, and align Court activities across family, criminal, civil and
probate sectors;
Ø
Increased numbers of Sheriff’s detectives to screen and
investigate misdemeanor cases;
Ø
Creation of an Elder Abuse prosecution unit, hiring of Case
Preparation Assistants for domestic violence cases and coordination of
misdemeanor domestic violence case prosecutions in the District Attorney’s
Office;
Ø
Extension of a West County Restraining Order Clinic pilot
project, a joint effort between the Superior Court and the Legal Services
Foundation;
Ø
Additional Victim/Witness program outreach to misdemeanor
victims and children, helping them access additional state funds earmarked for
local victim services;
Ø
Training and new referral resources for physicians, and
comprehensive training for mental health and other service providers, developed
and delivered in the Health Services Department to improve victim and family
access to services;
Ø
Establishment of CalWORKs (TANF) and Child Protective
Service Domestic Violence Liaisons in local human services offices to better
identify and serve high-risk victims and children;
Ø
Additional Probation staff to intensively supervise a
greater number of violent felons in domestic violence cases, and to initiate
active supervision of misdemeanor offenders through the Domestic Violence
Court;
Ø
Training and community networking/education programs for
elder abuse prevention, developed and delivered regionally in the County;
Ø
Tracking the development of a County-wide Family Violence
Prevention Action Plan by the Health Services Department (through an extensive community input
process).
Ø
Through the joint efforts of the Superior Court and the
Sheriff’s Office, a procedure was implemented to have protective orders issued
by the Court entered into a state-wide Domestic Violence Restraining Order
(DVRO) system by Sheriff’s personnel, thereby eliminating the need for victims
to deliver this information to the Court and Sheriff. Information entered into this system is accessible by law
enforcement personnel statewide.
Ø
An existing, centralized computer system (Sheriff’s Domestic
Violence Tracking System), which retains domestic violence reports and
supplemental information from multiple law enforcement agencies County-wide,
was refurbished and enhanced. This
system already tracked valuable statistical data such as the number and
geographic location of children who were exposed to domestic violence. New fields for Probation and Child
Protective Services information were created.
In addition, technical staff “linked” this system to systems in 14 local
law enforcement agencies. A 4-hour
training was offered to enhance the capability of local police to utilize the
system. The District Attorney’s Office
improved computerized reporting capability to better track cases through the
system as adjudicated, improving on the previous point-in-time capability.
Ø In the
Sheriff’s Department, a Domestic Violence resource screen, with critical
information such as current restraining order data, was created and made
available to all patrol deputies through their Mobile Data Computers in patrol
vehicles.
How
is the “Zero Tolerance for Domestic Violence” initiative funded? [TOP]
Approximately $2,000,000 annually
in County General Funds and existing revenue streams such as Temporary
Assistance to Needy Families (TANF) are deployed to finance the “Zero
Tolerance” initiative. This funding
supports new positions, technology improvements, staff training, community capacity-building
and increased enforcement costs. The
County considers the “Zero Tolerance” initiative, with its emphasis on
misdemeanor-level services, to be a long-term investment, designed to reduce
expensive crisis services over time.
Agencies are tracking data quarterly, measured against baselines (where
possible) to determine progress toward these reductions. Annual costs are allocated as follows:
Sheriff ($464,000) $151,500 Victim Protection
215,000 Domestic
Violence Unit
97,500 Data
Enhancements
District Attorney $324,000 Misdemeanor and Elder Abuse
Prosecution
Public Defender $103,000 Increased Legal
Representation Costs
Probation ($479,000) $187,000 Felony Intensive Supervision
78,000 Victim/Witness
Services
214,000 Misdemeanor
Probation Services
Courts ($113,500) $ 52,500 Victim
Restraining Order/Filing Assistance
82,000 Restraining
Order Clinic Pilot Project
Human Svcs. ($328,000) $103,000 Child Protective Service DV Liaisons
225,000 CalWORKs
(TANF) DV Liaisons
Health Services[1] $100,000 Physician/Medical Service
Provider Training
Community Svcs. $200,000 Victim and Children’s
Services/Elder Abuse Services
$10,000 in project administration start-up costs
helped fund a County-wide “Zero Tolerance” symposium on domestic and family
violence. The approximately 70
participants developed and prioritized system improvements that drove initial
implementation and focused future planning on two areas: developing centralized coordination of
domestic and family violence and elder abuse-related activities; and
establishing multi-disciplinary teams to coordinate victim, offender and child
services and activities.
Is the “Zero Tolerance for
Domestic Violence” initiative helping?
[TOP]
Ø
The Domestic Violence Court handled 40 cases in the first
month. In the first few months of
operation the Court caseload quickly grew to 186 cases. The Court issued 25 bench warrants resulting
in 16 defendants taken into custody and identified/tracked 68 related cases
(civil, probate, family law). It also
succeeded in better enforcing probation violations and drastically reduced the
number of repeat offenses among those supervised in this Court. The Court also created a “Crossover
Committee” to better track and align orders in criminal, civil and probate
cases.
Ø
Initial Sheriff’s data showed a doubled rate of misdemeanor domestic violence filings, and an increased
rate of felony filings attributable to increased capacity for
investigating domestic violence offenses.
Ø
The Sheriff’s Domestic Violence Tracking System has input
16,231 reports from 1997-2001. Since
“Zero Tolerance” was implemented, calls from other agencies have gone from an
average of 20 to an average of 50 per month.
Ø
The District Attorney’s Elder Abuse Unit posted 14
convictions in its first 90 days of operation and established an elder abuse
hotline (1-866-ELDER-OK/1-866-353-3765).
Ø
The number of misdemeanor cases filed by the DA went from
664 in the baseline year to 708 in the first tracking year, and the conviction
rate went from 79% in the first quarter to 84% for the year. While in the baseline year only 5
misdemeanor cases went to trial, there were 22 misdemeanor domestic violence
trials in the first tracking year of “Zero Tolerance”.
Ø
The West County Restraining Order
Clinic prepared 119 proposed domestic violence orders in the first 3 months of
“Zero Tolerance” reporting; 72% of the orders processed in the Richmond Branch
Court during this period were prepared through the Clinic.
Ø
In its first 90 days of operation,
the Sheriff’s office entered over 1,600 orders and other documents into
the statewide DV Restraining Order System and was able to avoid hundreds of
duplicate or erroneous entries. Their
entry rate is now within one day and they have developed special handling
processes for long weekends.
Ø
In the first 60 days of outreach, the Victim/Witness Program
contacted over 160 misdemeanor-level victims and helped a significant number to
access the state program for services such as relocation and counseling.
Ø
The comprehensive Victim Resources brochure was updated and
10,000 were made available for distribution.
Over 1,200 activity books for children from the Judicial Council of
California (“What’s Happening In Court”) were distributed.
Ø
The rate of Public Defender-represented clients nearly
doubled, from 12% to 20% in the first six months and the office experienced an
increase in probation violation cases.
In
mid-2001, the County Administrator’s Office surveyed all County Departments for
information on existing policies and management training to meet the needs of
County employees who may be victims of domestic or family violence. In partnership with Blue Shield of
California, the County Administrator’s Office is planning policy development
and training for senior County managers in Spring, 2002 to address this issue.
Also in
2001, the Sheriff’s Department initiated an in-custody batterer’s intervention
program in its West County Detention Facility and made plans to expand the
program countywide. On a parallel
track, the County’s Advisory Council Against Domestic Violence worked with
certified Batterer’s Program service providers to establish criteria allowing
inmates participating in in-custody intervention programs to count
participation in these programs toward mandatory 52-week batterer’s treatment
programs when released.
In July,
2001 the Governor signed into law SB 425 (Torlakson), the “Contra Costa Zero
Tolerance for Domestic Violence” Act, making Contra Costa the first “Zero
Tolerance” county in California. SB 425
gave the Board of Supervisors authority to increase fees for certified copies
of certain vital records, to fund governmental oversight, coordination and
support of the County’s “Zero Tolerance” initiative. The bill requires Contra Costa County to track performance
measures related to the initiative and report back to the Legislature on the
success of the program in 2006.
Why is “Zero Tolerance for Domestic
Violence” important? [TOP]
There are
two unique features to the “Zero Tolerance for Domestic Violence”
initiative. First, “Zero Tolerance” interventions are
concentrated at the misdemeanor level,
which for understandable reasons (given the urgency of addressing egregious
felonies) had not been the focus of activities before the initiative was
created. By addressing domestic and family
violence at the misdemeanor stage, serious trauma and injury are more likely to
be avoided. Scarce resources go
farther, reach a broader constituency and improve the quality of life of more
of the County’s residents.
Second,
“Zero Tolerance for Domestic Violence” is a system-wide
effort that takes into account the role of each partner in
contributing to reductions in crime, violence and trauma related to domestic
and family violence and elder abuse.
Under the leadership of the Board of Supervisors and the coordination of
the County Administrator’s Office, partner agencies have been successful in
identifying and addressing gaps in services, reducing overlaps and duplication
of services, leveraging existing resources, developing new interagency protocols
and agreements, and better coordinating and integrating services. Each agency’s commitment to quantitative
data collection ensures that progress can be tracked over time, course
corrections made, and eventual reduction in crisis costs documented.
However,
while quantitative performance measures are necessary and desirable, they
cannot tell the whole story of the effectiveness of the “Zero Tolerance”
initiative.
And in the words of one domestic violence survivor:
“I came to apply for assistance at the Antioch CalWORKs office after being homeless for the last few months by choice. After meeting with [my eligibility worker], she had me talk with [the intensive services case worker]. Then she had me meet with [the STAND! domestic violence liaison working in the CalWORKs office]. Without these three ladies, I wouldn’t have been able to do what I am able to do now.
Prior to knowing them I only knew what I did not want. After working with them, I knew what I wanted. When one of them did not have the answer to my question, that person went to someone else who did have the answer. They did a good job, even when I fought them. They would not give up on me. …
When I was a child, I was scared whenever I saw the County car. I was told that those are the people who take kids away. Now I know that people who work for the County and the people at STAND! are there to help me.”
For 24-hour help call 1-888-215-5555
For more
information about the “Zero Tolerance for Domestic Violence” initiative, call
925-335-1017

[1] Twelve months only