SECURITY ALERT for California EPC Cardholders
M-F, 8:00AM - 4:00PM
Phone: (866) 901-3212
TTY: (866) 399-4096
Fax: (925) 335-3636
M-F, 7:30AM - 4:30PM
50 Douglas Drive
Martinez, CA 94553
Protect your privacy and identity.
The California Department of Child Support Services currently does not utilize smart phone apps for activity related to your California EPC debit card. Using such applications may subject you to scams which try to fraudulently obtain your banking information, including your User ID log-on and password.
If you believe your account has been compromised, please call EPPICard.
The number is on the back of your card. For other ways to protect your personal information and avoid identity theft, visit the California Office of Privacy Protection. Information is also available at https://www.eppicard.com/.
As the Contra Costa County agency responsible for establishing, collecting, and distributing child and medical support for minors, the Department of Child Support Services (DCSS) is an important part of California's effort to nurture and protect children and to help them and their families achieve self-sufficiency.
We hope parents and guardians throughout Contra Costa County will find help through the resources provided here and
through our office.
Open a child support case using TurboCourt. TurboCourt guides you through the child support application, completes and (optionally) electronically submits your forms, and keeps you informed of your case's progress.
Customer Connect is a self-service automated system designed to answer your child support questions and provide specific case information, 24 hours a day. Have your social security number or participant ID and your personal identification number (PIN) ready.
Don't know your Participant ID? Forgot your PIN? Call Customer Service at (866) 901-3212.