Ph: (925) 313-1289
8:00 am - 5:00 pm
Monday - Friday
The Customer Service Center documents all reported problems and responds by:
- Solving the problem immediately (85% of the time), or
- Routing the problem to the appropriate support group within DoIT for resolution
The Customer Service Center number is (925) 313-1250. An answering service will pick up off-hours and weekends.